Frequently Asked Question - La Residence du Bailli

Apartments in Rayol-Canadel sur Mer
 9 Avenue des Américains, 83820 Le Rayol-Canadel sur Mer +33 4 98 04 47 00  info@lebaillidesuffren.com
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Best Rate Guarantee
March
22
2019

Frequently Asked Questions

Find out the most Frequently Asked Questions before your arrival at La Residence du Bailli. La Residence du Bailli has tried to provide the appropriate answers to your questions in order to make your stay a success in the Gulf of St. Tropez.

Check-in / Check-out

What time can I arrive ?
Your apartment at La Residence du Bailli will be available starting at  5 pm.

What time do I need to check-out of my room ?
Check-out is at 10 am on day of departure.

Can I stay longer in my room ?
For a “late check-out”, you have to ask the reception the availability of the apartment and the rate for this late departure.

Can I arrive earlier ?
If you arrive earlier, you can leave your belongings at the 3-star Hotel Les Terrasses du Bailli (located next to La Residence du Bailli).

What do I do if I arrive late ? Is someone will be there to welcome me ?
The reception is open around the clock. Our personnel are available to welcome you in case of a late arrival. There is always someone to receive you.

What hours is the reception desk open ?
The reception desk is open around the clock.

What means of payment are accepted in your establishment ?
You can pay in cash, Visa, MasterCard, American Express, bank transfer.

 

Transport

What is the closest bus station ?
The stop “Rayol-Canadel – Office du Tourisme” on the line 7801 (from Toulon to Saint-Tropez) is the closest bus station. It’s just 5-minutes walk from/to the hotel.

How can I get from the airport / train station to the hotel ?

  • By car : to reach the 3-star Hotel Les Terrasses du Bailli, you have two possibilities :
    • Motorway A8 towards Nice, exiting for “Le Luc”. Take the D558 through La Garde Freinet-Grimaud and Cogolin. Take the N98 up to the junction before La Mole or go towards Canadel via the D27.
    • Motorway A57 towards Toulon until Hyères, then the N98 and D559. Cross through Le Lavandou.
  • By plane : Hyères-Toulon Airport is the closest from the hotel (just 20 km). You also have Nice and Marseille airports for international flights. From there, you have to take a connection by coach or shuttle.
  • By train : Hyères train station is the closest from the hotel. Just a few kilometers from the hotel, there is the train station SNCF Toulon, with more traffic. From there, you have to take a bus or book a taxi for the connection between the train station and the hotel.

Do you organize transferts from the airport ?
We work with some taxi companies, so we can organize transferts from and to the airport for you. You can call us for pricing information and availability !

Do you have a car park ?
Yes, free parking places are available  in front of the apartments.

 

Services

Do you have a luggage storage ? 
We don’t have luggage storage but you can leave your luggage at the 3-star Hotel Les Terrasses du Bailli (located next to La Residence du Bailli).

Do you have internet at the hotel ?
Yes, there is a secured-free connection at the hotel (with some restrictions).

Is it an air conditioned apartment ?
Yes, there is air-conditionning in the apartments.

Can you help me organise my stay in visits in the Gulf of Saint-Tropez ?
All the practical information and ideas of excursions in the Gulf of St. Tropez are mentionned in our Carnet de Voyage.

Is La Residence du Bailli fitted with a swimming-pool ?
La Residence du Bailli is not equipped with a swimming-pool but the guests can use the 3-star hotel’s swimming-pool (upon request and subject to avaibility)

Can I use the swimming-pool of the 3-star hotel Les Terrasses du Bailli ? 
8€ per person, upon reservation and according to the availability

 

Apartments

Are linens provided ?
Yes, at your arrival the beds will be set up.

Do you provide towels ?
Yes, the towels are provided. It consists of one large and one small towel per person and also a floor mat.

I stay two more weeks, will my bed sheets and towels be changed?
We automatically change the laundry every weekend and without additional costs.

I stay two weeks or more; can I request a household ?
Yes, on request at the reception of the Hotel*** Les Terrasses du Bailli (with an extra fee)

Can I do my laundry ?
We provide a laundry equipped with washing machine, dryer, iron and ironing board. (free of charge).

Do you provide beach towels ?
No, La Résidence du Bailli does not provide beach towels.

Is housekeeping included ?
The cleaning is extra :
€ 65 for the apartment for 2/4 people
€ 90 for the apartment for 4/6 people
€ 125 for the apartment for 6/8 people

Are there bathtubs or showers in the rooms ?
All the apartments are equipped with shower.

Is it possible to have an extra-bed ?
We can’t provide an extra-bed.

Is it possible to have a baby’s cot ?
We can provide one baby’s cot subject to availability and upon request (free of charge).

Do you have apartments with twin beds ?
All the apartements are equipped with a double bed and separated beds in the living room or in an other room.

Do you have apartments with a balcony ?
La Residence du Bailli provides apartments with a balcony at ground level or on the upper floor.

Do you have apartments with a terrace ?
The apartments located at garden-level are fitted with a terrace.

Can I have an apartment with a view of the sea or the courtyard ?
You can choose your view (upon request and subject to availability).

Do you have apartments with disabled access ?
La Residence du Bailli provides apartments for disabled people (Apartment N°19).

What is the maximum per apartment ?
The capacity depends on the type of apartment you have booked (from 2 to 8 people).

How big are your apartments ?
Apartment 2/4 people : from 40 to 44 m²
Apartment 4/6 people : from 50 to 60 m²
Apartment 6/8 people : 95 m²

 

Restaurant

Can I go to the bar or restaurant to have my breakfast in one of the hotels of Le Domaine du Bailli ?
You may access to all restaurant (upon availability, reservation with extra fee) and to bars at Hôtel Le Bailli de Suffren (NB : the 4-star hotel Le Bailli de Suffren is only open from April to October.

What time is breakfast served ?
Breakfast is served from 7.30 to 10.30 am at the restaurant Le Loup de Mer.

What is the price for breakfast ?
Adult breakfast : € 16.00
Child breakfast (from 3 to 11 years) : € 8.00

Do you provide half-board ?
We don’t provide half-board but you have access to the 3 restaurants of Le Domaine du Bailli.

Do you provide full-board ?
No, we don’t provide full-board but you have access to the 3 restaurants of Le Domaine du Bailli.

It is necessary to make a reservation ?
Yes, it is better to book you half-board in advance.

 

Relaxation area

What are the opening hours ?
The relaxation area is located within Le Domaine du Bailli.
The relaxation area is open all year round and welcomes guests from La Residence du Bailli. The relaxation area is open from April to October, from 10am to noon and from 2pm to 7pm.

Entrance to the relaxation area area costs €8 for half an hour and €15 for 1 hour for external persons and for the guests of La Residence who do not go for a treatment.

Accessible for those aged 16 and above. Our relaxation area is open all year round, by appointment.

It is necessary to make a reservation ?
Yes, it is better to book in advance. Please, book with reception or directly with the relaxation area.

Is the relaxation area accessible to children ?
Yes, the relaxation area is accessible to children but only under adult supervision. There are cares designed for children from 7 to 15 years old.

 

Hotel policy

Is there a minimum age to make a reservation ?
In order to make a reservation to stay at La Residence du Bailli, you must be 18 years of age.

Do you accept pets ?
Pets are allowed at La Residence du Bailli with an extra fee of €46.00 per week. However, pets are not allowed on the beach, in the restaurants and around the swimming-pool.